Dynamics 365 Commerce is an end-to-end commerce application from Microsoft designed for retail organizations. D365 Commerce helps retailers streamline their retail operations, build brand trust by delivering exceptional customer experiences across all channels, and reduce costs, ultimately maximizing business outcomes. With features and functionality tailored to retail industry, this retail solution meet the unique needs of retail enterprises in an efficient way.
Microsoft Dynamics 365 Commerce Features
Get everything to modernize your retail operations with state-of-the-art features
Omnichannel Engagement
- Connect with customers across various channels such as online, mobile, social media and in-store
- Centrally manage promotions using real-time omnichannel sales data
- Capabilities to enhance buying experiences for B2B organizations and users
Digital Experiences
- Create digital retail storefronts with built in development tools
- Seamlessly manage content, promotions inventory and pricing
- Get a centralized view of products, stock, pricing and content across all channels
- Personalization and experimentation tools
Rich personalization
- Tailored product selections to exceed customer expectations and experiences across shopping channels
- Unified view of customer transactions and data
- AI-driven recommendations and loyalty programs strengthen lasting relationships with customers
- Integrate with Dynamics 365 for Sales and Customer Service to cover all aspects of customer’s buying journey
Artificial intelligence
- AI-based recommendations increase up-sell and cross-sell opportunities
- Adaptive AI aids in preventing financial frauds
- AI-moderated ratings and reviews improve product selection and speed up purchase decisions
Customer Experiences
- Create personalized experiences for customers across all touchpoints by integrating with Dynamics 365 Marketing
- Increase customer conversions with compelling product pages and e-commerce experiences
- AI-powered chatbots for faster resolution
- Advanced customer service tools that boosts customer satisfaction
- Customer segmentation to efficiently target customers
Dynamics 365 Commerce Benefits
- D365 Commerce helps you build customer loyalty, improve employee productivity, reduce costs and sped up supply chain efficiency.
- Customers can enjoy frictionless shopping experiences across all physical and digital channels, they can buy online and collect in store or receive home delivery
- Personalized product selections maximizes sales and improve customer satisfaction. Strengthen customer relationships by through customer loyalty programs, recommendations and discounts.
- AI capabilities attracts more customers, reduce operational expenses by simplifying various retail processes
- Dynamics 365 commerce can adapt to the changing business needs and growth, making it a scalable and flexible solution
- Access to real-time omnichannel data and analytics helps you make strategic decisions that propels business growth
Dynamics 365 Commerce Pricing
Dynamics 365 Commerce is available in two licensing plans
- Dynamics 365 Commerce – $180 per user per month
- E-commerce add-in for Dynamics 365 Commerce – From $4,000 per month
Are you looking to modernize your retail operations?
Microsoft Dynamics 365 Commerce is an obvious retail solution to modernize your retail business. So, it makes sense to partner with a Microsoft Gold Partner to get the right Dynamics 365 Commerce solution that matches your retail needs.
IAX DYNAMICS is a reliable Microsoft Dynamics 365 Commerce partner that excels in Dynamics 365 Customization, Dynamics 365 Implementation and support. Combining office productivity tools, business intelligence and analytics solutions, we customize solutions that suits to your unique business requirements.
Our extensive expertise in Microsoft Dynamics domain makes us a trusted and leading Dynamics 365 Implementation Partner among customers.
Be ready to accelerate business growth with the leading Microsoft Certified Gold Partners in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India
