Dynamics 365 Customer Service just announced that they are getting a new digital messaging service to further enhance the seamless experience for customer interaction in omnichannel.
Microsoft Dynamics Business Central, previously known as Dynamics NAV, is a completer enterprise solution for small to middle ranged businesses and looks over all core facilities of the same — services, operations, finances and sales.
The adoption of a CRM solution in your organization or enterprise does not end with the legal purchase of a CRM solution. A lot of things change when organization's operational medium is tweaked.